This policy explains how dynextrade ("we") collects, processes and safeguards personal information across our site and the Services. We act as the data controller for these data.
Data we collect. Names, emails, countries and comparable identifiers alongside KYC paperwork required by regulation. Also collected: execution and account history, technical logs and helpdesk threads. EU/UK legal grounds: performing the contract, legal obligation, and legitimate interest.
Purpose of use. Operating your account, settling positions, meeting compliance, fraud prevention, and securing systems, plus consent-based product messages carrying one-click opt-out.
Sharing. Data reaches only running vendors (custodial, payment, identity), authorities on valid demand, and anonymised analytics. No sale of personal data.
Retention & security. Data is kept for the account life plus statutory windows (typically five-seven years for transaction records). Safeguards: AES-256 at rest, TLS 1.3 in motion plus ISO 27001-audited access governance.
Your rights. Access, correction, export, deletion and objection requests can be made through [email protected]. Replies respect the legally set windows.